Shipping policy

SHIPPING POLICY

Last Updated: June 2026

At MONDESIR, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or holidays.

During product launches, promotions, or high-volume periods, processing times may be extended.

Shipping Times

Estimated delivery times:

United States

  • Standard Shipping: 3–7 Business Days

International Orders

  • Standard International Shipping: 7–21 Business Days

Shipping times are estimates and may vary depending on your location, customs processing, weather conditions, and carrier delays.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear.

Lost, Stolen, or Delayed Packages

MONDESIR is not responsible for packages lost, stolen, or delayed after they have been handed over to the shipping carrier.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

MONDESIR is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping address, contact us immediately at:

mondesirclothing@gmail.com

International Duties & Taxes

International customers may be responsible for customs duties, import taxes, or additional fees required by their country.

These charges are not included in the product or shipping price and are the responsibility of the customer.

Order Issues

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue.

We will review the situation and work toward a resolution as quickly as possible.

Contact Us

For shipping-related questions, contact us at:

Email: mondesirclothing@gmail.com
Instagram: @mondesir_clo
Website: mondesirclo.com


MONDESIR
Born To Live.