FAQ
FREQUENTLY ASKED QUESTIONS
When will my order ship?
Orders are typically processed within 1–3 business days. Once shipped, you'll receive a tracking number via email.
How long does shipping take?
United States: 3–7 Business Days
International: 7–21 Business Days
Shipping times may vary depending on location and carrier delays.
Do you ship internationally?
Yes. MONDESIR ships worldwide.
International customers may be responsible for customs duties or import taxes charged by their country.
How can I track my order?
Once your order has been shipped, you'll receive a tracking number by email.
Please allow up to 48 hours for tracking updates to become available.
What size should I order?
Our garments are designed with an oversized fit.
If you prefer a more fitted look, we recommend sizing down.
Please refer to our Size Guide before purchasing.
Can I change or cancel my order?
We begin processing orders quickly.
If you need to make changes, contact us as soon as possible at:
We cannot guarantee changes once an order has entered processing.
What if my item arrives damaged or incorrect?
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos and your order number.
We'll work with you to resolve the issue.
Do you accept returns?
All sales are final.
Returns are only accepted for items that arrive damaged, defective, or incorrect.
Please review our Return Policy for full details.
What makes MONDESIR different?
MONDESIR is built for people striving to create a better life.
Our designs focus on quality, simplicity, and purpose while representing a mindset of ambition, discipline, and growth.
Born To Live is more than a slogan—it's a reminder to pursue your highest potential.
How can I contact MONDESIR?
Email: mondesirclothing@gmail.com
Instagram: @mondesir_clo
Website: mondesirclo.com